AAA's 62 million members book more than 31% of all paid room nights in North America, and they rely on our assurance that every Diamond-designated property has met our standards for guest quality, cleanliness and condition.
For more than 80 years, our team of professional inspectors have conducted unannounced, independent, in-person property inspections across 26,000 hotel properties in North America.
Restaurants must pass an on-site evaluation with 13 minimum requirements to be approved as a Diamond property. There are 57 elements included in the score that determines a property’s Diamond level.
Discover the rich insight AAA’s professional inspectors offer travelers – from details on room, bath and public areas to special badges for exceptional offerings. Check out the Inspector Notes and traveler reviews for insider views on factors that define the way you travel.
Enjoy a peek behind the curtain to see what it’s like to be a AAA inspector. Read their fascinating bios and tweets … find out which properties impress even these picky travelers … follow along on actual inspections … and hear why hotel and restaurant managers value the Diamonds and AAA/CAA members.