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INSPECTIONS HISTORY

Hotels

Diamond Designations for Hotels:
Quality of Experience, Range of Amenities and Level of Hospitality

AAA's 62 million members book more than 31% of all paid room nights in North America, and they rely on our assurance that every Diamond-designated property has met our standards for guest quality, cleanliness and condition.

For more than 80 years, our team of professional inspectors have conducted unannounced, independent, in-person property inspections across 26,000 hotel properties in North America.

Noteworthy by meeting the industry-leading standards of AAA inspections. Great for: Budget-friendly short stays

Comprehensive amenities style and comfort level. Great for: Family travel

Upscale style and amenities with the right touch of service. Great for: A romantic getaway

World-class luxury, amenities and indulgence for a once-in-a-lifetime experience. Great for: The ultimate in relaxation


Watch video to learn more about the AAA Hotel Diamond Designations.

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Restaurants

Diamond Designations for Restaurants:
Quality of Experience, Range of Amenities, and Level of Hospitality

Restaurants must pass an on-site evaluation with 13 minimum requirements to be approved as a Diamond property. There are 57 elements included in the score that determines a property’s Diamond level.

Noteworthy by meeting the industry-leading standards of AAA inspections.

Trendy food skillfully presented in a remarkable setting.

Distinctive fine dining, well-serviced amid upscale ambience.

Leading-edge cuisine, ingredients and preparation with extraordinary service and surroundings.


Watch video to learn more about the AAA Restaurant Diamond Designations.

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Featured Diamonds Hotels

Discover the rich insight AAA’s professional inspectors offer travelers – from details on room, bath and public areas to special badges for exceptional offerings. Check out the Inspector Notes and traveler reviews for insider views on factors that define the way you travel.

Diamond Articles & Videos

Enjoy a peek behind the curtain to see what it’s like to be a AAA inspector. Read their fascinating bios and tweets … find out which properties impress even these picky travelers … follow along on actual inspections … and hear why hotel and restaurant managers value the Diamonds and AAA/CAA members.

Featured ArticleHow to Pick the Best Hotel for Your Trip

Every Diamond hotel and restaurant is a good choice for members.
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Testimonial Videos

Hear about the value of AAA Diamonds from hotels and restaurants.
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Meet the Experts

Get to know the professionals working behind the scenes to provide information and insight you...
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Inspector Shadows

Hear what reporters have to say as they follow along on real hotel and restaurant inspections.
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Inspections History

Step back more than 80 years to 1937, when AAA hired its first team of professional field inspectors.
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