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Hotel

Windmill Suites Surprise, an Ascend Collection by Choice Hotels

12545 W Bell Rd, Surprise, AZ, 85378

3.5AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$154

Taxes and fees will be calculated at checkout

Exclusive Benefits for AAA Members

Members save 10% or more and earn Choice Privileges points when booking AAA/CAA rates!

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness Center
  • Type

    Hotel

  • Location

    12545 W Bell Rd 85378

  • AAA Benefit

    Members save 10% or more and earn Choice Privileges points when booking AAA/CAA rates!

  • Pool

    heated outdoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    coin laundry

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Oversize guest rooms overlooking a serene duck pond, a courtyard area with mature trees and an inviting pool make for a lovely stay at this property. Smoke free premises. 126 units. 3 stories, interior corridors.

AAA Verified Reviews (2)

3.5Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 2/19/2025
Room Average
Staff Good
Public Spaces Good
Cleanliness Average
Location Average

Comfortable but well worn and in need of TLC. Breakfast of faux eggs and turkey bacon in one room and waffles plus pancakes and watery oatmeal in another...then try to find a place to sit down to enjoy them. Tiny soaps may hold the record for hotel sinks but large bottles of unremarkable bath soap and shampoo covered the deficit. Heavy comforter might have been comfortable in Alaska but was too much for us in Phoenix, even in the winter,.... especially since .we couldn't get the room below 68 degrees. Friendly front desk but don't take 2 cookies without a good explanation for your avarice.

1
AAA Response
3/4/2025

Hello, as a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us and are sorry the hotel did not meet your expectations. Regards, Kennedy at AAA Travel

Reviewed by Trusted Customer on 1/3/2024
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Good
Location Excellent

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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