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HOTEL

Verdanza Hotel San Juan

8020 Calle Tartak, Isla Verde Carolina, PR, 00979

3.0AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

AAA Verified Reviews (5)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 3/19/2024
Room Good
Staff Good
Public Spaces Excellent
Cleanliness Excellent
Location Good

not enough hooks in bathroom or places to put clothes and hang wet towels

Reviewed by Daniel delValle on 11/6/2023
Room Average
Staff Excellent
Public Spaces Average
Cleanliness Average
Location Good

The hotel was worn and dated. There were stains on the carpet in the hallway and the tiles in the bathroom of my room were stained. Sensitive pet friendly hotel my wife inadvertently sat in dog poop by the pool.

1
AAA Response
12/5/2023

Hello Daniel, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. Regards, Chuck

Reviewed by Steve on 4/24/2023
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Nice location & great pool. The room was clean just a little small. No complaints! Employees were very friendly and even let us check in early & check out late with no extra charge. Great view from open roof top.

1
AAA Response
5/17/2023

Hi Steven, Wow - sounds like you truly had a 5 out of 5 stay! Great insights regarding the location and pool. All the best, Chuck

Reviewed by Trusted Customer on 4/20/2023
Room Bad
Staff Average
Public Spaces Average
Cleanliness Bad
Location Good

Not cleaned properly and falling apart. Crack in sink, faucet hanging on for dear life. Food in fridge from past guest.

1
AAA Response
4/24/2023

Hello, As a member service organization your feedback is very valuable to us. We are disappointed to hear that your stay was unsatisfactory. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 4/12/2023
Room Poor
Staff Average
Public Spaces Average
Cleanliness Poor
Location Good

Not impressed, toilet barely flushed and food was left in refrigerator from last guest.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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