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TownePlace Suites by Marriott Franklin Cool Springs

7153 S Springs Dr, Franklin, TN, 37067

4.3AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$98

Taxes and fees will be calculated at checkout

Exclusive Benefits for AAA Members

Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Extended Stay Hotel

  • Location

    Located behind Cool Springs Galleria Mall. 7153 S Springs Dr 37067

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    picnic facilities, exercise room

  • Guest Services

    valet and coin laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.7
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.2
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Ideal for long stays, the property offers all the comforts of home, including a dining room table, dishwasher and laundry basket. The location is convenient to the upscale Cool Springs Galleria Mall. Smoke free premises. 120 efficiencies. 6 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (6)

4.3Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 5/30/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 3/4/2024
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Good

Clean and comfortable. Great location off highway and near restaurants. Front desk staff went out of their way to be helpful.

Reviewed by Karen Lynch on 10/18/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 3/16/2023
Room Good
Staff Good
Cleanliness Excellent
Location Good
1
AAA Response
3/17/2023

Thank you for your 4-star review!

Reviewed by Trusted Customer on 2/21/2023
Room Average
Staff Average
Public Spaces Good
Cleanliness Good
Location Good

Poor pillows in the room. No support at all. Horrible night trying to sleep with those pillows. We only stayed here to SLEEP. If the pillows were decent we would have rated 5 stars across the board.

1
AAA Response
2/21/2023

Hello, feedback like yours is valued by other travelers. We appreciate you taking the time to share your review of Towneplace Suites by Marriott Franklin Cool Springs. Jennifer - AAA Travel

Reviewed by Wanda Baker on 11/29/2022
Room Good
Staff Average
Public Spaces Good
Cleanliness Good
Location Average

The hotel charged me a different rate than what I booked on AAA website

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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