Skip to main content
Sponsored

The Westin Charlotte

601 S College St, Charlotte, NC, 28202

4.3AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$187

Taxes and fees will be calculated at checkout

Exclusive Benefits for AAA Members

Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

Not a AAA Member? JOIN NOW

Amenities

Wireless Internet AccessPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    601 S College St 28202. Station: Stonewall

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, safes. Fee: high-speed Internet, wireless Internet

  • Sports & Recreation

    sauna, health club

  • Guest Services

    valet laundry, boarding pass kiosk, room service

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.6
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.4
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

With its modern style, this striking glass high-rise stays busy with both business and leisure travelers. The lobby lounge is a popular after-work gathering spot for locals and convention visitors. Standard rooms have upscale décor with with crisp bedding, an oversize sofa and expansive work space. The hotel is located adjacent to the Brooklyn Village station on the light rail, and is across the street from the convention center. Smoke free premises. 700 units. 25 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

4.3Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/5/2023
Room Excellent
Staff Good
Public Spaces Good
Cleanliness Good
Location Excellent
Reviewed by Harold Smith on 5/22/2023
Room Excellent
Staff Excellent
Public Spaces Average
Cleanliness Excellent
Location Excellent

while the Valet Parking attendants, front desk staff, and room clean attendants, were quite courteous, repsonsive and friendly, the ground floor bar/restuarant waiter and chef could use some training and improvement. Upon asking the waiter to bring my wife another ribeye steak to replace the first one which was rife with fat, he took her entire plate away...steak and sides which was OK. After waiting 30 minutes for another dinner, he returns with just the steak and no sides. After asking where were the sides, he said Oh' I'll ask the chef to prepare replacement sides which will take another 20 minutes. I said no thanks, just bill me for my plate only, which was salmon. We wound up going elsewhere to get my wife a mothers day meal.

1
AAA Response
5/22/2023

Hello. Thank you very much for taking the time to leave a review about your recent stay. We’re sorry that your experience did not match your expectations. Your feedback will help other travelers as they make informed booking decisions.

Reviewed by Trusted Customer on 5/10/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Enjoyed everything about my stay! Friendly staff and very welcoming! Check-in and checkout process were quick and easy. Room was very clean and comfortable. Breakfast was fantastic! I will definitely be staying here again when visiting the area!

1
AAA Response
5/11/2023

Hello, thank you very much for taking the time to leave this great review. We love to hear that you had a 5-star stay. Your feedback will provide other travelers confidence with choosing this hotel.

Pagination
of1

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

THE VALUE OF TRIP CANVAS

Travel Like an Expert with AAA and Trip Canvas

Get Ideas from the Pros

As one of the largest travel agencies in North America, we have a wealth of recommendations to share! Browse our articles and videos for inspiration, or dive right in with preplanned AAA Road Trips, cruises and vacation tours.

Build and Research Your Options

Save and organize every aspect of your trip including cruises, hotels, activities, transportation and more. Book hotels confidently using our AAA Diamond Designations and verified reviews.

Book Everything in One Place

From cruises to day tours, buy all parts of your vacation in one transaction, or work with our nationwide network of AAA Travel Agents to secure the trip of your dreams!

BACK TO TOP