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Hotel

The Palms Hotel & Spa

3025 Collins Ave, Miami Beach, FL, 33140

3.5AAA Reviews

HOTEL RATES STARTING FROM

$335

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolFitness CenterBusiness Center
  • Type

    Boutique Hotel

  • Location

    Oceanfront. 3025 Collins Ave 33140

  • Eco Certification

    The Florida Green Lodging Program recognizes environmentally conscientious lodging facilities across the state

  • Pool

    heated outdoor

  • Parking

    valet only

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    coffeemakers, pay movies, wireless Internet, safes. Some: refrigerators

  • Sports & Recreation

    steamroom, beach on-site, exercise room, spa

  • Guest Services

    valet laundry, room service

  • Terms

    check-in 4 pm

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This chic hotel offers rooms decorated with modern palm tree accents throughout. The gorgeous pool area is surrounded by lush, tropical foliage and offers F&B service until sunset. A full-service spa is on-site and offers guests the option of enjoying a massage treatment outdoors. Smoke free premises. 251 units. 12 stories, interior corridors. Bath: shower only.

AAA Verified Reviews (2)

3.5Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 1/1/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
1/19/2024

Hello, as a member service organization your feedback is valuable. Thank you for taking the time to leave your review.

Reviewed by Trusted Customer on 6/17/2023
Room Poor
Staff Average
Public Spaces Good
Cleanliness Good
Location Good

I paid top dollar for a room against a very noisy elevator shaft so sleep was not possible . It took three times calling them to get a copy of my bill which was supposed to be emailed when i checked out. I was charged for items at the tiki bar two days after check out that i never ordered and they haven’t taken off my bill.

1
AAA Response
6/20/2023

Hello, We are disappointed to hear of the issues you encountered during your stay. As a valued member, your feedback is important to us and we appreicate your sharing this information with us. Thank you for providing your review. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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