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Hotel

The Jung Hotel And Residences

1500 Canal St, New Orleans, LA, 70112

4.3AAA Reviews

HOTEL RATES STARTING FROM

$98

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Historic Hotel

  • Location

    1500 Canal St 70112. Station: Rampart St

  • Pool

    heated outdoor

  • Parking

    valet only

  • Dining & Entertainment

    restaurant

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet, safes. Some: microwaves

  • Sports & Recreation

    exercise room

  • Guest Services

    complimentary laundry

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH4.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.7
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Luxury abounds at the historic hotel, originally built in the early 1900's. You'll find marble floors throughout, original commissioned artwork, spacious well-appointed rooms and a rooftop pool. Most units have walk-in showers featuring temperature controlled shower heads. Smoke free premises. 207 units, some efficiencies. 7 stories, interior corridors. Bath: shower only. Accessibility (Call).

AAA Verified Reviews (3)

4.3Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 5/21/2023
Room Good
Staff Bad
Public Spaces Average
Cleanliness Good
Location Good

The customer service is horrible. Besides the lady who checked us in when we arrived (she outshined everyone else by a long shot), none of the rest were worth hiring. Your mere presence seems to be a nuisance to them. And the valet attendant with the dreads, pitiful. He was sitting on the bench with his back turned away from oncoming guest who pulls up. He could have cared less that we drove up. I had to ask if he was on duty. Horrible attitude. It’s obvious this is hotel is run by some venture capitalist who only cares about the bottom line and not the quality of service they provide. The hotel is actually nice, but the staffing, something else. And it is not 24 hr. staffed. There was no one at the desk from about 1 - 5 am at least. If they were there, they were getting paid for something other than work. I was trying to get additional towels for showering and coffee cups, which we didn’t have in our room. I have come to expect poor service, which I have experienced this level at a hotel claiming to be 4 star, but this was on another level. Their demeanor really stuck out at this one. There are too many other places who would be glad to have my money. A simple suggestion, get your staff some customer service training and oversight to ensure it’s being followed. Until then, I won’t be back!!!

Reviewed by Trusted Customer on 12/12/2022
Room Good
Staff Good
Public Spaces Average
Cleanliness Good
Location Average
1
AAA Response
12/13/2022

Hello, We are happy to see you had a pleasant stay. Regards, Chuck

Reviewed by Margaret Laurent on 9/24/2022

Very clean, modern, marble/ceramic floors, great happy hour bar, excellent location. WOULD HIGHLY RECOMMEND!

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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