Skip to main content
HOTEL

The Hotel At Fifth Avenue

17 West 32nd Street, New York, NY, 10001

5.0AAA Reviews

HOTEL RATES STARTING FROM

$619

Taxes and fees will be calculated at checkout

AAA Verified Reviews (1)

5.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 5/17/2023
Room Good
Staff Excellent
Cleanliness Excellent
Location Good

The room was clean and we saw no problems on that front. Our thermostat was a little off but we managed since we were only there a few days. The hotel has a rooftop bar which is super cute! There was a bouncer checking ID at the front and a little bar area, then off to the side is an open space with a view of the Empire State Building! The drinks were delicious albeit a little pricey. I paid less for a drink at a speakeasy that had sorbet as a topping(it was more experimental and innovative so I would have expected those drinks to be more). The staff was fantastic as far as being helpful and responsive. I am pretty sure it is because we had a larger group staying in a suite, but there seemed to be an issue, on more than one occasion, with receiving extras in the room. I am not sure though there were multiple instances we asked for extra pillows, blankets, or towels and they either didn’t come to the room or we had to exchange them out(give them our dirty towels for fresh ones). It was a bit of an inconvenience since the room only came with 4 body towels but the room holds (and did hold) 6 people. The room had a pull out couch but it here weren’t any extra pillows nor blankets for a person/people sleeping on the pullout couch. There were minor inconveniences but overall it was a VERY nice hotel, the check in and check out was super simple and quick, and the rooftop bar was adorable! There was a gym (we did not use) and a water dispenser and coffee near the gym at the basement level. Everything was clean and the staff was friendly. The bellhop was super nice and energetic. I was visiting for my birthday weekend and he said happy birthday to me every single time he saw me over the course of that weekend! There was a PLETHORA of food and drink and bar options in the area. I would recommend this hotel again, just maybe to smaller party sizes!

1
AAA Response
5/18/2023

Hello, thank you very much for taking the time to leave this great review. We love to hear that you had a 5-star stay. Your feedback will provide other travelers confidence with choosing this hotel.

Pagination
of1

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

THE VALUE OF TRIP CANVAS

Travel Like an Expert with AAA and Trip Canvas

Get Ideas from the Pros

As one of the largest travel agencies in North America, we have a wealth of recommendations to share! Browse our articles and videos for inspiration, or dive right in with preplanned AAA Road Trips, cruises and vacation tours.

Build and Research Your Options

Save and organize every aspect of your trip including cruises, hotels, activities, transportation and more. Book hotels confidently using our AAA Diamond Designations and verified reviews.

Book Everything in One Place

From cruises to day tours, buy all parts of your vacation in one transaction, or work with our nationwide network of AAA Travel Agents to secure the trip of your dreams!

BACK TO TOP