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Hotel

The Gwen, A Luxury Collection Hotel, Chicago

521 N Rush St, Chicago, IL, 60611

4.5AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$242

Taxes and fees will be calculated at checkout

Exclusive Benefits for AAA Members

Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

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Amenities

Wireless Internet AccessPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    Located on the Magnificent Mile. 521 N Rush St 60611. Station: Grand

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, high-speed Internet, wireless Internet, safes. Some: coffeemakers

  • Sports & Recreation

    bicycles, exercise room

  • Guest Services

    valet laundry, room service

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4.7
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH4.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This hotel features a lavish lobby with a chic lounge and plenty of elegant sofa seating areas. All guest units have first-class linen bedding, 65-inch smart TVs, and Bluetooth-enabled clock stereos. Smoke free premises. 311 units. 5-17 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

4.5Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 1/18/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good
1
AAA Response
1/23/2023

Thank you for your 4-star review!

Reviewed by Trusted Customer on 6/13/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

The concierge greeted me by my first name every time he saw me. Also very accomodating when I needed something. Hotel was beautiful, clean - will definitely go back next time we visit Chicago!

1
AAA Response
6/13/2022

Hello, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. We appreciate you taking the time to share insights from your stay with us. Regards, Chuck at

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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