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Hotel

SpringHill Suites by Marriott New Orleans Warehouse Arts District

301 St. Joseph St, New Orleans, LA, 70130

3.0AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    301 St. Joseph St 70130. Station: John Churchill Chase St

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Pool

    heated outdoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

  • Terms

    check-in 4 pm

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.5
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Natural light pours into the lobby via the skylights in the high, open-rafter wood-beam ceiling. There are four expanded hospitality suites, which include a boardroom table and separate bedroom. The open-air courtyard on the second floor offers a great space to relax. Smoke free premises. 208 units. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 1/4/2023
Room Good
Staff Average
Cleanliness Good
Location Good

Upon checking in, we asked if there was any food establishments within walking distance of the hotel. The staff's response was "I don't know". They should have been able to recommend something. Also, the hotel didn't have a bar or lounge, huge disappointment. If not for this, I would have given rated it 5 stars.

Reviewed by Trusted Customer on 11/10/2022
Room Poor
Staff Good
Public Spaces Average
Cleanliness Poor
Location Average

The bed was a big issue for us! It was hard, lumpy, and uncomfortable. We stayed a whole weekend to attend a Saints game and our ribs, neck and shoulders, upper and lower back were killing us! And we kept finding random hairs everywhere, especially all over the bed. Different lengths and dark colors, I have blonde hair and my husband is bald sooooo all these anonymous hairs were not ours

Reviewed by Trusted Customer on 9/23/2022
Room Average
Staff Average
Public Spaces Poor
Cleanliness Poor
Location Good

Checked in on a Friday associate mumbled something to the effect my room would be cleaned on Sunday; room was never cleaned. Had to chase down a housekeeper daily for towels. Not informed that there would be parking fees. No social area/ entertainment. Room was musty.

1
AAA Response
9/23/2022

Hello, We are disappointed to hear that your stay was unsatisfactory, and you were not informed of the daily parking fee. As a valued member, your feedback is important to us and we will share this information with the hotel. We thank you for taking the time to provide your review. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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