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Hotel

Sheraton New York Times Square Hotel

811 7th Ave, New York, NY, 10019

4.2AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$314

Taxes and fees will be calculated at checkout

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Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

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Amenities

Wireless Internet AccessPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Classic Hotel

  • Location

    811 7th Ave 10019. Station: 7 Av

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Parking

    street only

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: refrigerators

  • Sports & Recreation

    health club

  • Guest Services

    valet laundry

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.7
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.6
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.8
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

A mega-hotel in the heart of Midtown, this classic property offers well-kept, moderate-size rooms with plush, sophisticated décor. Broadway and Times Square are just a short walk down the street. The lounges, meeting spaces and excercise areas here are large and truly first rate. Smoke free premises. 1780 units. 50 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (9)

4.2Reviews are provided by verified customers
POWERED BY
Reviewed by Maria Littig on 2/28/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Great location. Great service! Offered early check in (for a fee, but worth it for us).

1
AAA Response
2/29/2024

Hello, We are happy to hear that you had a 5 star experience. As a valued member, your feedback is important to us and we appreciate your sharing your experience with us. Kind Regards, AAA Travel

Reviewed by Christopher Mound on 12/28/2023
Room Poor
Staff Good
Public Spaces Good
Cleanliness Good
Location Excellent

- The room was tiny - The beds were tiny, I had to sleep on the floor - There wasn't a mini refrigerator in the room - The shower didn't work properly - Over priced

Reviewed by Trusted Customer on 12/4/2023
Room Excellent
Staff Good
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 6/5/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
6/12/2023

Hi, We are happy to see you had a pleasant stay. Regards, Chuck

Reviewed by Trusted Customer on 3/25/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 2/15/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good

CHECKIN at 4:00pm Friday evening was horrendous. I had a 5:00 event, in line at 4:10 and had to PAY and leave my bag at bag check because the line had barely moved by 4:50pm. I had read the reviews after I booked and thought that by now the hotel had corrected this problem. No such luck. There was one person at the registration desk and the app wouldn’t allow me access to register online. Very disappointing experience.

1
AAA Response
2/24/2023

Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to share insights with us. Please know your feedback will help members as they make hotel decisions on AAA.com. Regards, Chuck

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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