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Hotel

Residence Inn by Marriott-Springfield/Chicopee

500 Memorial Dr, Chicopee, MA, 01020

3.0AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Extended Stay Hotel

  • Location

    500 Memorial Dr 01020

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    picnic facilities, exercise room

  • Guest Services

    valet and coin laundry, boarding pass kiosk

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.6
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.4
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Enjoy the fireplace in the bright lobby or cozy fire pit outdoors. Extended stay guest will appreciate the well equipped kitchens, dining area, and large sofas in this colorful all suite property. All recreational amenities such as the pool, fitness center, guest laundry, outdoor patio with grilling and sport court are conveniently located near each other. Guest laundry also has a small table and tv for comfort. Smoke free premises. 115 units, some two bedrooms, efficiencies and kitchens. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/24/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Great hotel with friendly, helpful staff. My room was comfortable, and had all I needed: full kitchenette, luxurious bed and bedding, wonderful shower and bathroom. I was happy to get in the pool and exercise. It was easy to get to all my destinations from the hotel. Thanks!

1
AAA Response
10/24/2024

Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights with us. Regards, David at AAA Travel

Reviewed by Trusted Customer on 8/23/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Average

We needed to leave one day earlier than planned. Apparently AAA now uses Expedia for their booking. This meant Residence Inn could not refund for the missed day. I strongly urge anyone using AAA travel to pause for a moment and see who is really making the arrangements.

1
AAA Response
8/23/2024

Hello, As a member service organization, your feedback is valuable. Please know we are here to assist with any booking made on AAA.com. Send your final bill to me and we will reach out on your behalf cnardozza@aaanortheast.com. Regards, Chuck

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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