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Residence Inn by Marriott Tallahassee Universities at the Capitol

600 W Gaines St, Tallahassee, FL, 32304

4.2AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$149

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Extended Stay Hotel

  • Location

    600 W Gaines St 32304

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Eco Certification

    The Florida Green Lodging Program recognizes environmentally conscientious lodging facilities across the state

  • Pool

    outdoor

  • Parking

    on-site (fee)

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    valet and coin laundry, airport transportation, area transportation-downtown & campus

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.5
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The newly renovated hotel is near Florida State and Florida A&M campuses. Visiting parents appreciate the fully furnished kitchens which are ideal for making home-cooked meals for their students. The property offers comfortable lobby areas for meeting friends or business associates. Spacious studio units as well as multiple-room suites are perfect for a lengthy stay. Smoke free premises. 135 efficiencies, some two bedrooms. 5 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (6)

4.2Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 5/27/2024
Room Average
Staff Good
Public Spaces Poor
Cleanliness Bad

This hotel was not customer ready. It was still wet from the hurricane with those drying machines in the halls making it hard to pass with luggage. Those things are noisy and so were the workers early in the morning. The mold smell was overwhelming and only one elevator worked where you had to go down stairs not handicap friendly and no one to help you manage a cane and luggage. The front desk lady gave us keys that did not work and let us in with a master key without bringing keys we could use. The next day the other front desk lady notified us that the key machine was old and not working. REALLY! We should have been notified of the hotel condition to decide if we wanted to stay. Due to mold allergies, I would have cancelled.

Reviewed by Trusted Customer on 9/14/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Everything was excellent EXCEPT the "background" music playing in the lobby where you check in was TOOO LOUD!!! People are so used to loud noise that I guess they can ignore it. But all that noise really does affect us...negatively. The hotel needs to turn down the volume of the music. It was hard to have a conversation with the check out person. Also....the hotel advertises Free Airport Shuttle. Sure. If your flight leaves about 10 am. The shuttle service does not start until 8 am. And nowhere on the website is the start time given. My flight left about 8 am, and you have to get to the airport well before your flight leaves for security, etc. Thank you. Joan

1
AAA Response
9/14/2023

Hello, As a valued member, your feedback is important and we appreciate your sharing your experience with us. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 7/15/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Excellent location, friendly staff.

1
AAA Response
7/17/2023

Hello, as a member service organization your feedback is valuable. We are happy to see you had a 5-star stay. We appreciate you taking the time to share insights from your stay with us.

Reviewed by Trusted Customer on 6/26/2023
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Good
1
AAA Response
6/27/2023

Thank you for your 4-star review!

Reviewed by Susan Volentine on 5/23/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Clean comfortable room with plenty of amenities. The breakfast was wonderful.

1
AAA Response
5/26/2023

Hello, thanks for sharing your positive review. We’re happy to see that you enjoyed your stay. Feedback like yours is valued by other travelers.

Reviewed by Trusted Customer on 1/27/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Good
1
AAA Response
2/10/2023

Hello, We are happy to see you had a 5-star review. Regards, Chuck

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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