OUTRIGGER Waikiki Beach Resort
2335 Kalakaua Ave, Honolulu, HI, 96815
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Amenities
Type
Hotel
Location
Oceanfront. 2335 Kalakaua Ave 96815
Pool
outdoor
Parking
valet only
Dining & Entertainment
Duke's, Hula Grill Waikiki, see separate listings, entertainment
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes
Sports & Recreation
beach on-site, recreation programs, exercise room, spa
Guest Services
valet and coin laundry, room service
Terms
pet friendly (call for restrictions/fees.)
AAA Diamond Program
Comprehensive amenities, style and comfort level.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Diamond Inspector Notes
Situated right on the beach, this hotel is in the heart of Waikiki. The guest rooms feature island-inspired décor and rich wood accents. Beach activities are available directly in front of the resort. The lobby is inviting, featuring Hawaiian décor and artifacts, such as a fully restored outrigger canoe showcased near registration. Consider booking a couples massage; the couples room in the spa offers magnificent ocean views. Smoke free premises. 524 units. 16 stories, interior corridors. Accessibility (Call).
AAA Verified Reviews (4)
Too much undisclosed construction noise
Thank you for your review
Hotel was run down and room was very small. NOT at all luxury. Bathroom was a tub shower with curtain and small. The area is loud and very busy. The beach chairs appear to be the hotel but are not and you rent them for $18 an hour. I would not recommend this hotel.
Hello , feedback like yours is valued by other travelers. We appreciate you taking the time to share insights with us.
There are a lot of good things to mention about this hotel, but fundamentally the service delivery aspect by the staff was bad. The people were seemingly pleasant enough, but certain aspects of customer service and housekeeping just didn’t get done or were not as advertised. Our room did not receive any housekeeping services. This is from the organization that claims to be “the global leader in hospitality sanitation.” The cleaning products don’t really work when you never enter the room to apply them. Furthermore, their advertised “SpeediShuttle Hawaii airport shuttle service” doesn’t exist, but they will order a cab for you that costs an additional $45. On the positive side, the outdoor service on the beach, pool area, and at Pai’s Deli were first rate. Apparently, you have to be outdoors at this resort for the people to be attentive to customer service.
Hello, Thank you for providing a thorough and honest review. Your feedback will help members as they book hotels on AAA.com. Best, Chuck
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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