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HOTEL

Motel 6 Spokane, Wa - West

1508 S Rustle Road, Spokane, WA, 99224

2.0AAA Reviews

HOTEL RATES STARTING FROM

$168

Taxes and fees will be calculated at checkout

AAA Verified Reviews (2)

2.0Reviews are provided by verified customers
POWERED BY
Reviewed by Marvin Rosete on 3/19/2025
Room Average
Staff Excellent
Public Spaces Poor
Cleanliness Bad
Location Good

My staff member was great, even though it was his first day of being by himself, as I checked in after midnight on Saturday. This facility allows smoking which I could smell in the hallway. When I arrived at my room the lock would not work, and had to get another room. When I was assigned another room, the room was dirty and not turned over (the bed was used, the bathroom was not cleaned and the chair to the desk was out of place, along with the garbage not cleaned out AND tipped over). So, I was given a third room. This room was just okay, until I attempted to raise the toilet seat and it almost came off, as one of the bolts was non-existent and it slipped off. For fun, the bathrooms are not necessarily upgraded. So, in short, would I return here? Not really no. I expect more from the Motel 6 brand. I'd ask for my money back if I could, but I'm not sure where to ask. Again, the staff member was a good guy. The rest of the facility wasn't something I would go back to.

Reviewed by Trusted Customer on 8/30/2023
Room Poor
Staff Average
Public Spaces Average
Cleanliness Poor
Location Average

Apparently wasn't adequately cleaned from the previous guest (leftover food in fridge and freezer, long strand of hair in the fridge, long strand of hair in the shower). Insufficient towels for the number of guests in our party. Only soap provided in the bathroom; no shampoo or conditioner. TV antenna or cable was not working because we could not get any signal for any channel. No guide for TV operation or channel guide provided. No window screen for natural ventilation; had to rely on a/c unit which some people like me as sensitive to "artificial" air and prefer not to use.

1
AAA Response
8/30/2023

Hello, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory, and that you had many housekeeping and equipment issues. We appreciate you taking the time to share insights from your stay with us. Regards, David at AAA Travel

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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