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HOTEL

3.0AAA Reviews

HOTEL RATES STARTING FROM

$72

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AAA Verified Reviews (1)

3.0Reviews are provided by verified customers
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Reviewed by Trusted Customer on 10/29/2024
Room Average
Staff Good
Public Spaces Average
Cleanliness Good
Location Good

To be clear, this motel DOES NOT HONOR AAA discounts and told me that their computer wanted to charge me $6,000 for the room. The front desk clerk said that she didn't know how I was able to book this reservation through AAA because they don't have a AAA discount but she did honor the reservation and charged me the same price. I would caution booking this motel through this site because you may not have a reservation. The motel is within walking distance of the Plaza but the traffic noise on Cerrillos is significant. I had to get an extra blanket from the front desk. It's cheaper than just about anything else in Santa Fe but it's lacking in charm and amenities.

1
AAA Response
11/1/2024

Hello, as a member service organization your feedback is valuable. We appreciate you taking the time to share insights about this property. Please note that this hotel is not AAA approved. When you do a hotel search on our website, the "Diamond Rated" hotels, which are AAA approved, should be at the top of the page. The non-approved hotels will be listed afterwards, with a "star" instead of a "diamond." Because of the way the booking sites are constructed, at this time we can't remove the non-approved hotels from the list of properties. Sorry if this caused any confusion. Regards, Kennedy at AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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