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Hotel

InterContinental New Orleans

444 St. Charles Ave, New Orleans, LA, 70130

4.4AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    444 St. Charles Ave 70130. Station: Carondelet St-Canal St

  • Pool

    heated outdoor

  • Parking

    valet only

  • Dining & Entertainment

    2 restaurants, full bar

  • Room Amenities

    coffeemakers, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    valet laundry

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.2
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The upscale hotel is on the streetcar line and its downtown location is not too far from the French Quarter and other area attractions, such as the Superdome. The rooms have a luxurious vibe. The charging tower at the desk is perfect for getting all of your electronics charged up. The appealing on-site lounge and restaurants are pluses. Smoke free premises. 484 units, some two bedrooms and kitchens. 15 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (7)

4.4Reviews are provided by verified customers
POWERED BY
Reviewed by Lynnea Green on 2/8/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Hotel lobby is lovely and the vibe is classy yet very festive especially during Mardi Gras. It’s perfectly located along a parade route. Getting dropped off directly at the hotel is a bit tricky depending on the parade schedule, so be prepared to walk at least a block. Staff and rooms are great. Easily walkable to Canal Street and French Quarter. My only complaint was that the pillows are extremely large and firm. Don’t miss the restaurant directly across the street called LUKE. It is known for their amazing shrimp and grits amongst many other dishes.

Reviewed by Gary Kessler on 10/19/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Great location for our needs and everyone there was quite accommodating. The room was well-appointed and comfortable. We had to stay an extra night as we were there to start a river cruise, which had to start a day late, and the hotel smoothly handled everything.

1
AAA Response
10/20/2023

Hello, We are pleased to hear you had a 5-stay stay! As a valued member, your feedback is important to us and we appreciate your sharing your experience with us. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 10/16/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Room was clean, quiet, and comfortable, and hotel was in a great location - I would definitely recommend staying here

Reviewed by Trusted Customer on 6/15/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

THE BEST PLACE TO STAY:) THEY accommodated ME ON A RUSH NOTICE FROM THIS OTHER HOTEL IN THE FRENCH QUARTER ( WHICH WAS REALLY DISGUSTINGF)P.S DON'T EVER STAY AT THE FOUR POINTS HOTEL IN THE FRENCH QUARTER I HAD TO CALL OSHA ON THOSE PEOPLE!!! BUT BACK TO MY GREAT InterContinental New Orleans I AM EXTREMELY GREATFUL FOR THEIR accommodations FOR ME AND MY FAMILY. I WILL STAY AT THEIR LOCATIONS WHEN EVER I'M ON VACATION!!!

Reviewed by Trusted Customer on 3/6/2023
Room Excellent
Staff Excellent
Public Spaces Average
Cleanliness Good
Location Good

nice staff, great room, good concierge service

1
AAA Response
3/8/2023

Thank You for your review. Regards, AAA Travel

Reviewed by Trusted Customer on 3/1/2023
Room Average
Staff Good
Public Spaces Average
Cleanliness Good
Location Excellent

Public spaces: They felt warn or unwelcoming. I’m speaking mainly of the pool area (closed during winter) and 5th floor outdoor space. I was hoping to find an outdoor lounge vibe. Also the lobby fills up with smoke from the restaurant in the evenings. Room: I hate hotels that have mini fridges but have it fully stocked and they charge for each item based on a sensor. I’d like to use the mini fridge to keep my leftovers cold and my water cold. It’s a waste of space. I understand why it’s done but don’t like it. The blow dryer was broken.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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