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Hotel

Hyatt Place New York City/Times Square

350 W 39th St, New York, NY, 10018

3.8AAA Reviews
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Amenities

Wireless Internet AccessPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    350 W 39th St 10018. Station: 42 St-Port Authority

  • AAA Benefit

    Members save up to 10% and earn World of Hyatt points when booking AAA/CAA rates! Members also receive free breakfast at Hyatt Place/Hyatt House with their World of Hyatt membership!

  • Parking

    valet and street only

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    valet laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.7
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

In between Times Square and Hudson Yards, this property is well-situated for going out and experiencing the pulse of the West Side. Rooms are compact but well designed, with useful blackout shades. Smoke free premises. 520 units. 25 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (4)

3.8Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 11/20/2024
Room Good
Staff Good
Public Spaces Excellent
Cleanliness Good
Location Good

Check in was at 3:00 pm. I arrived after 4:00 pm and my room wasn't ready. I had to wait 15 minutes and didn't get a discount for the cost of the room.

1
AAA Response
11/20/2024

As a valued member, your feedback is important to us, and we thank you for taking the time to provide your review.

Reviewed by Trusted Customer on 8/2/2024
Room Poor
Staff Good
Public Spaces Average
Cleanliness Good
Location Good

I found my room to be to small. There was no dresser to put your clothes in, so you had to live out of your suitcase. There was no room to put your suitcase. If you put one on the floor there was nowhere to walk. So you had to stack them on each other in the one chair in the room, after you took whatever you needed out. The TV was to the right of the bed instead of in front of the bed. This made it uncomfortable to watch. The bathroom sink was the size of my hand squared. The shower was too small (difficult to turn around in). Also a small space to put your soap, razor etc.

Reviewed by Kari Hannon on 6/16/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent
Reviewed by Jacqueline McCarthy on 11/19/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Good
Location Excellent

Great location to theater district, restaurants and Penn Station. Hot & Cold Breakfast was great, bed was very comfortable, room space was perfect for 2 people. Next time I would stay on a lower floor, it took a long time for elevator to reach the 15th floor as the hotel was busy. I would definitely recommend this hotel and would stay here again.

1
AAA Response
11/23/2022

Hello Jacqueline, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. Thank you for the insights regarding the location, breakfast, and size of the room. Your recommendation is the best compliment for the hotel! Regards, Chuck

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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