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Hotel

Hyatt Centric Beale Street Memphis

33 Beale St, Memphis, TN, 38103

3.4AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap Accessible
  • Type

    Hotel

  • Location

    33 Beale St 38103

  • AAA Benefit

    Members save up to 10% and earn World of Hyatt points when booking AAA/CAA rates!

  • Pool

    outdoor

  • Parking

    valet only

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, pay movies, wireless Internet, safes

  • Sports & Recreation

    cabanas, lawn sports, exercise room

  • Guest Services

    room service

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Located within walking distance to the FedEx Forum, Orpheum Theatre and Halloran Centre as well as nightlife. The king-bedded corner suites offer amazing views of the Mississippi River or downtown. Smoke free premises. 227 units. 2-7 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (5)

3.4Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 12/1/2023
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent

The hotel location was excellent to Beale Street. Open lobby, good bars (one downstairs and one upstairs). While sitting at the upstairs bar, one of the bartenders seemed to be training 2 other bartenders. The problem was while the instructor bartender was watching the other two make drinks he was making faces like he didn't approve. We felt this wasn't professional and should have been discussed with the new ones on the side not made obvious to customers. Breakfasts were convenient right at the hotel but maybe a little more selections would have been nice. Hotel staff were friendly and helpful whenever we had questions about locations or suggested places to see. Out of 4 nights, one day our room had not been cleaned. We had to call down for fresh towels which were brought up promptly but other than that the room was cleaned fresh daily.

1
AAA Response
12/6/2023

Hello, As a member service organization your feedback is valuable to us. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 10/23/2023
Staff Bad

On the second day of my stay, a Hyatt employee requested to search me in the hotel lobby. There was nothing on my person except my clothes and nothing in my bag but wallet and cosmetics. I was told no explanation. Thankfully, he did not attempt to detain me. I am a 72 year old retired teacher who has traveled widely through US and Europe and have never had anything like this happen to me at any other hotel. This experience completely ruined my stay.

1
AAA Response
10/23/2023

Hello, as a member service organization your feedback is valuable. We are sorry to hear that your visit did not meet your expectations. Thank you for taking the time to leave your review.

Reviewed by Trusted Customer on 4/21/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Ava Herbrick on 3/5/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Excellent
Location Excellent
Reviewed by Carol Conz on 10/29/2022
Room Good
Staff Average
Public Spaces Good
Cleanliness Good
Location Excellent

The location was perfect. We could walk everywhere. There is construction on a new parking garage which has the street closed at the hotel. Wasn’t very happy with house keeping. Our room wasn’t made up on a daily basis and had to request body wash several times. Took matters into my own hands and got some from house keeping two days later. The bar on the top floor served awesome drinks. However it closed at 10pm on a Thursday night. We ordered our drinks at 9:40 and five minutes later we’re told the bar was closing at 10.

1
AAA Response
11/9/2022

Hi Carol, Thank you for providing a thorough review. We appreciate you taking the time to share insights regarding the location, housekeeping, and the hours of the top-floor bar! Best, Chuck

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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