Holiday Inn & Suites Across from Universal Orlando
5916 Caravan Ct, Orlando, FL, 32819
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Amenities
Type
Hotel
Location
5916 Caravan Ct 32819
Pool
heated outdoor
Parking
on-site (fee)
Dining & Entertainment
restaurant
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes. Some: microwaves
Sports & Recreation
game room, exercise room
Guest Services
coin laundry, rental car service, area transportation-To Universal Studios
Terms
check-in 4 pm, pet friendly (call for restrictions/fees.)
AAA Diamond Program
Comprehensive amenities, style and comfort level.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Diamond Inspector Notes
The streamlined design in rooms offers guests more space to move around and to place travel items. The pool area is a highlight, and the fitness center and gift shop are pluses. Smoke free premises. 398 units, some two bedrooms. 10 stories, interior corridors. Accessibility (Call).
AAA Verified Reviews (8)
I was told they had an indoor pool but they did not. The hotel is fairly clean but a bit dated. At check in there were several people in line who were registering complaints about their stay. Pet hair on bedding, ect.
The representative at the check-in counter was great., However, after checking in a representative from IHG was soliciting for a new hotel near Disney Orlando Resort area. After declining in the nicest way possible, he would not let go with his pestering or harassment; effortlessly trying to push a presentation similar to a time share offer with the option of either a 7 day hotel stay or $100 rebate after sitting through the presentation. However, to secure a seat at the presentation a $50 dollar deposit was required, which allegedly would be refunded. On the morning of my first stay I am a waken by a fire alarm system indicating a possible fire has been identified in the hotel and guests had to evacuate. I never heard over speaker system that an all clear was given. My room did not come with a microwave which is basic. The housekeeping safe was extremely great. I could not use digital key or check in because IHG does not allow reward members to use it if the hotel reservation is not booked directly with and through IHG, never again.
Hello, as a member service organization your feedback is valuable. We are sorry to hear that your visit did not meet your expectations. Thank you for taking the time to leave your review.
Booked a room with a king, was given a room with two full beds instead. It was a little dirty, and everything was very run down and old. There wasn't enough staff available to even bring the issue up.
Hello, as a member service organization your feedback is valuable. Thank you for taking the time to leave your review.
Thank you for your review.
The only thing I didn't like was having to stay for only one day. I wished I stayed longer, the staff was amazing, house keepers did an excellent job, they work very hard to keep the place excellent. Super clean.
Hi Sahira, We are happy to see you had a pleasant stay. Thank you for sharing insights regarding the service and cleanliness of the hotel. This is the best compliment! Regards, Chuck
Great location and clean rooms.
Hello, We are happy to see you had a pleasant stay. Regards, Chuck
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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