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Hotel

Hilton Toronto/Markham Suites Conference Centre & Spa

8500 Warden Ave, Markham, ON, L6G 1A5

4.0AAA Reviews
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HOTEL RATES STARTING FROM

$236

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    8500 Warden Ave L6G 1A5

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Eco Certification

    The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance

  • Pool

    heated indoor

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes. Some: microwaves

  • Sports & Recreation

    sauna, hot tub, steamroom, health club, spa

  • Guest Services

    valet and coin laundry, room service

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.5
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

An impressive atrium lobby with floor-to-ceiling glass is just one of the distinctive architectural features of this all-suite hotel. The huge on-site health club is an added bonus. If you have long-term plans in the area, one section of this hotel is set up with full kitchens with a luxurious ambience. A theater and numerous restaurants are in the large residential and commercial community. Smoke free premises. 502 units, some efficiencies. 5-10 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 2/24/2024
Room Good
Cleanliness Good
Location Excellent
Reviewed by Holly Minnoy on 1/13/2024
Room Poor
Staff Poor
Public Spaces Good
Cleanliness Poor

Service was not that great. Not what'd you'd expect of the Hilton brand. Great exterior and lobby areas, but room was awful. Old, out dated and not well taken care of. Chipped walls, uncleaned stains and smears on door jams (like the bathroom), draft from the windows (which you had to climb across one bed to open). We had to request change of sheets for one bed as there were some stains and hairs. Their cleaning lacks attention to detail. No deep cleaning or dusting done. Walls were thin, a big dog was barking at all hours making it hard to rest. You can hear wveryone in the hallway which made us concerned for our own privacy when speaking. The TV they have playing when you walk in advertises that at Hilton you can leave the planning to their team, but when we asked about local events, like ice skating directly across the street at the Municipal building, they had no clue and could not make recommendations for tourists. The attendants at the door do not greet you. They just get quiet and stare as you walk past before resuming their conversation with each other, not engaging. Front desk staff was friendly when we checked in, but staff in general lacked follow up. Made requests for things like a room cleaning or for new towels and they were forgotten half the time. Someone cleaned our room and took the towels, but didn't replace them at one point.

Reviewed by Trusted Customer on 10/19/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Good

Great room, lovely facilities. The in hotel restaurant was very good and reasonable.

1
AAA Response
11/14/2023

Hello, as a member service organization your feedback is valuable. Thank you for taking the time to leave your review.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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