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Hotel

Hilton Santa Cruz/Scotts Valley

6001 La Madrona Dr, Santa Cruz, CA, 95060

3.5AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$139

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    6001 La Madrona Dr 95060

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated outdoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    valet and coin laundry, room service

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.2
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The property is beautifully appointed inside and out; public spaces feature historic artwork and a water feature in the lobby. Smoke free premises. 178 units. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

3.5Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/12/2024
Room Average
Staff Good
Public Spaces Average
Cleanliness Average
Location Average

The welcoming desk was great. Check in was easy. We had lots of questions and the woman at the desk was helpful and patient. We went to the wharf and downtown via Uber. The hotel was farther from Santa Cruz than we thought. Ate dinner at the India restaurant across the street. At around 8:00am the next morning the hotel lost power. The complaint I have about that was there was no auxiliary lighting in the hall. The hall was pitch black. It took over 30 minutes for a hotel employee (who didn’t speak English) to appear in the hall with a flashlight to guide us to the exit. We were ready to check out in any case. I don’t understand why there wasn’t auxiliary lighting and/or a backup generator.

Reviewed by Trusted Customer on 10/18/2023
Room Average
Staff Good
Public Spaces Excellent
Cleanliness Good
Location Excellent

Refrigerator didn't work, even after being swapped out & housekeeping never stopped by in the 3 nights we stayed.

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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