Hilton Norfolk The Main
100 E Main St, Norfolk, VA, 23510
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Amenities
Type
Hotel
Location
100 E Main St 23510
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA/CAA rates!
Pool
heated indoor
Parking
on-site (fee) and valet
Dining & Entertainment
3 restaurants, full bar
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes. Some: high-speed Internet
Sports & Recreation
exercise room
Guest Services
valet laundry, room service
Terms
check-in 4 pm
AAA Diamond Program
Comprehensive amenities, style and comfort level.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Diamond Inspector Notes
This beautiful hotel opened in 2017. It features a contemporary style and striking art throughout the glass-walled, multi-floored lobby. Some guest rooms offer panoramic river views. The fifth-floor bar, Grain, offers a wide patio with lawn games, fire pits and great views. Smoke free premises. 300 units. 11 stories, interior corridors. Accessibility (Call).
AAA Verified Reviews (2)
Rooms are expensive even with AAA discount. Carpet in a suite had two large light stains. Towels are average at best. In room coffee had only one cream and one half and half. Shower water pressure is average at best. Clock in room didn't work. Toilet paper is one step up from rest area toilet paper. Desk was heavily worn on top. Guest services would not allow any time after 11 AM to check out. Check-in time is 4 PM. Hotel is very close to the water front. They have valet parking sometimes. Even though you check-in and out via the Hilton App, which is also an electronic key for the elevator, your room and ice/vending area, the front desk never answers the phone. We tried several times. For the price, Hilton could do much better.
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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