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Hotel

Hilton Mystic at the Aquarium

20 Coogan Blvd, Mystic, CT, 06355

3.4AAA Reviews
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HOTEL RATES STARTING FROM

$150

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterBusiness Center
  • Type

    Hotel

  • Location

    Opposite Mystic Aquarium. 20 Coogan Blvd 06355

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, pay movies, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    room service

  • Terms

    check-in 4 pm

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.8
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.2
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This is the closest hotel to the Mystic Aquarium which is located directly across the street. The nautical-industrial styled hotel offers modern rooms with some upscale appointments. Bathrooms feature cream colored marble tiled showers, bright electric mirrors, and high end Crabtree & Evelyn bath amenities. The sundry area offers a variety of essentials as well as some unique Mystic area souvenirs. Additional boutique shops at Old Mystic Village are located across the street. Smoke free premises. 184 units. 4 stories, interior corridors.

AAA Verified Reviews (5)

3.4Reviews are provided by verified customers
POWERED BY
Reviewed by Catherine Cameron on 1/31/2024
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 1/24/2024
Room Good
Staff Excellent
Cleanliness Good
Location Excellent

Hotel location was excellent for weekends plans to see Mystic and go to Mohegan Sun. Desk staff was excellent . I didn’t like how housekeeping cleaned room after first night of stay. Beds made and fresh towels but trash wasn’t emptied and a few coffee cups left on sink and bureaus weren’t removed. Maybe because I didn’t put in trash?

Reviewed by Trusted Customer on 8/31/2023
Room Average
Staff Average
Public Spaces Excellent
Cleanliness Good
Location Excellent

Gone downhill since our last stay. Dust and hair on closet floor, in-house phone didn’t work; No towels! Hardly any TV channels, Breakfast in The Irons was cold and overcooked. Only one staff member was welcoming and helpful Only redeeming quality was dinner one night in The Irons.

1
AAA Response
8/31/2023

Thank you for your feedback. Your insight will help other members as they make hotel reservations with AAA.

Reviewed by Debbie Pascarelli on 6/15/2023
Room Good
Staff Bad
Public Spaces Good
Cleanliness Good
Location Excellent

Was unable to reach in room dining for breakfast Front desk became very frustrated but unable to help me. Left for my meeting for the day without being to eat and take vital medication

1
AAA Response
6/16/2023

Hello Debbie, As a member service organization, your feedback is valuable. We are disappointed to hear about your stay. Best, Chuck

Reviewed by Trusted Customer on 6/1/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent
1
AAA Response
6/3/2023

Hello, We are thrilled to see you left a 5-star review! Best, Chuck

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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