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HOTEL

Hilton Garden Inn Kauai Wailua Bay

3-5920 Kuhio Highway, Kapaa, HI, 96746

5.0AAA Reviews

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AAA Verified Reviews (1)

5.0Reviews are provided by verified customers
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Reviewed by Earl Smith on 9/22/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

The hotel was very clean, the location is perfect, the food was delicious, and the staff was OUTSTANDING!!! One staff member, Curt, greeted us on our arrival, handled our luggage, showed us around the hotel and just made us feel so special during our stay. My wife and I were there celebrating our 50th anniversary on August 25th, and the staff made us feel like honored guests. My wife, Starla, had been fighting cancer since October and we were looking forward to this vacation to spend time with each other in paradise and it is exactly what we did. Unfortunately, my wife passed away on September 17th. Our time on the Garden Island was beautiful and perfect and I will never forget it for the rest of my life. Your hotel, it's staff and especially Curt, played a large role in our enjoyment. Thank you all!!! Mahalo!! May God Bless You!!

1
AAA Response
11/17/2023

We're so sorry for your loss, Earl. We're happy to hear that the staff went above and beyond to help create lasting memories. Thank you for taking the time to share your experience.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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