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HOTEL

Harrahs Metropolis Casino

100 E Front Street, Metropolis, IL, 62960

3.5AAA Reviews

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AAA Verified Reviews (2)

3.5Reviews are provided by verified customers
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Reviewed by Trusted Customer on 12/15/2023
Room Excellent
Staff Good
Public Spaces Good
Cleanliness Excellent
Location Good
1
AAA Response
12/29/2023

Thank you for your 4-star review!

Reviewed by Trusted Customer on 8/2/2023
Room Good
Staff Good
Public Spaces Average
Cleanliness Average
Location Poor

Not a gambling destination. Hotel needs to offer better restaurant services. Room was nice, but my tablet wouldn't allow access due to IT security problems. The carpets in the hallways were filthy. Some kind of riverside deck would be nice. Place needs to offer more to attract visitors. The casino is small. The staff was friendly and service was passable to good but not a destination for gambling. Nearby Paducah was a nice town to check out, but Metropolis is a back water town. Surprised the casino has stated in business all these years.

1
AAA Response
8/2/2023

Hello, feedback like yours is valued by other travelers. We appreciate you taking the time to share insights with us.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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