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Hotel

Hampton Inn by Hilton-Lancaster

545 Greenfield Rd, Lancaster, PA, 17601

3.3AAA Reviews
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HOTEL RATES STARTING FROM

$155

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    Located in a commercial area. 545 Greenfield Rd 17601

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated outdoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.2
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Centrally located, you will find this hotel near Amish farmland, the downtown area and outlet malls. Guest rooms offer all-white bedding, large HD TVs with channels, and lots of outlets. Smoke free premises. 129 units. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (4)

3.3Reviews are provided by verified customers
POWERED BY
Reviewed by Deborah E ruslavik on 3/20/2024
Room Bad
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Good

The mattress was so bad both my husband and I had back, neck & leg issues between the two of us the next morning. My leg pain was so bad I couldn't get to sleep that night. I thought I would have to sleep in the chair the whole night. If it wasn't for God answering my prayer, the pain subsided and then I could sleep even though I woke up every hour or two because the mattress was so bad. The next night when I slept in our bed the same leg pain started again. We paid $211 dollars for this refundable room and the mattress was this bad?! Horrible! Shame on you Hampton Inn! We've stayed in only Hampton Inn's for many years now. This Lancaster location, Room 136, was a nightmare. We won't be staying in that location again!! Count on it! The next time we have an overnight stay in Lancaster we won't be staying at the Hampton Inn!

Reviewed by Trusted Customer on 11/8/2023
Room Good
Staff Poor
Cleanliness Good
Location Good

The room was very nice. We had a lot of issues with our bill. Charges that we did not incur kept being charged to my husband's credit card. It was difficult to get them removed and the charges corrected. My husband ended up having to cancel his credit card. The staff did not have the authority to correct the mistakes.

1
AAA Response
11/8/2023

Hello, We are sorry to hear about the issues with the charges with the property. As a valued member, your feedback is important to us and we appreciate your review. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 9/17/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
9/19/2023

Thank you for your review.

Reviewed by Shelia Voorhees on 7/8/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Everything about the hotel and our stay was perfect!

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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