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Hotel

Hampton Inn by Hilton Manhattan/Times Square South

337 W 39th St, New York, NY, 10018

2.8AAA Reviews
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Amenities

Wireless Internet AccessPet FriendlyFitness CenterBusiness Center
  • Type

    Hotel

  • Location

    337 W 39th St 10018. Station: 42 St-Port Authority

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Parking

    valet only

  • Dining & Entertainment

    nearby

  • Room Amenities

    coffeemakers, high-speed Internet, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    valet laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.1
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.7
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

A central location is the draw and rooms are designed to make the most of the limited space available. The hotel is just south of the Port Authority Terminal and next to Ninth Avenue’s restaurants. Smoke free premises. 184 units. 32 stories, interior corridors. Bath: shower only.

AAA Verified Reviews (4)

2.8Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 6/25/2023
Room Average
Staff Average
Public Spaces Average
Cleanliness Average
Location Poor

Did not live up to Hampton standards. Will not stay there again.

1
AAA Response
6/27/2023

Hello, We are disappointed to hear your stay was unsatisfactory. Feedback from our valued members is important to us and we appreciate your review. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 3/25/2023
Room Average
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Excellent
Reviewed by Trusted Customer on 10/24/2022
Room Average
Staff Good
Public Spaces Poor
Cleanliness Average
Location Average

October 2022. This is an older building. Hotel only had one receptionist at the counter, had to wait in line for service. Telephone in room didn’t work well, bad connection. Ice maker on our floor was broken. While staying there only one of the 2 elevator was working and only marginally. Employees were working in the elevator to make sure we got to our floor. There were several times. We had to walk up and down the stairs cause the elevator was full. Hotel breakfast room only has one waffle maker so you had to wait to use it. Coffee and hot water dispensers were brought in to the kitchen after the breakfast service and not left out throughout the day like the other Hampton inns we stayed at. I noticed that the hotel lobby refrigerator was rarely stocked with drinks to buy. I would suggest for you to stay at Hampton Inn CENTRAL.

Reviewed by Trusted Customer on 10/20/2022
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent

This was the 2nd or 3rd time staying at this location. It’s convenient to a lot of things and the rooms are quite.nice. Biggest drawback is that only one elevator works so be prepared to wait.

1
AAA Response
10/21/2022

Hello, As a valued member your feedback is important to us and we appreciate you sharing your review. Kind Regards, AAA Travel

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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