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Hotel

Hampton Inn by Hilton Batavia

4360 Commerce Dr, Batavia, NY, 14020

3.0AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$159

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    4360 Commerce Dr 14020

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Room Amenities

    refrigerators, coffeemakers, high-speed Internet, wireless Internet

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    valet and coin laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This hotel is situated just off the Thruway and minutes from Batavia Downs. It features guest rooms with comfortable beds and seating, large desks with USB ports and a bright, welcoming lobby. Smoke free premises. 59 units. 3 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (4)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/17/2024
Room Average
Staff Poor
Public Spaces Poor
Cleanliness Average
Location Good
1
AAA Response
7/17/2024

Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. Regards, Chuck

Reviewed by Thomas Hackney on 7/12/2023
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Good
Location Good

I stayed here several back. Thought it was only fair to give them another shot. Common areas were very clean. Breakfast wasnt just a bag with a muffin like last time. The room i was in could use some small repairs to like closet latch system. Mattress was almost to soft for me. Best part of this place is the staff. My hat goes off to them. Friendly, courteous, helpful and plan ahead when you book multiple rooms. I would reccomend this to anybody.

Reviewed by James Fritz on 5/2/2023
Room Average
Staff Average
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Although we thought the room was clean, there was no shampoo in the shower dispenser, no clock, and no Kleenex in the room. We were also disappointed that the pool was closed as we intended to use it.

1
AAA Response
5/2/2023

Hello. Thank you very much for taking the time to leave a review about your recent stay. We’re sorry that your experience did not match your expectations. Your feedback will help other travelers as they make informed booking decisions.

Reviewed by Trusted Customer on 9/14/2022
Room Average
Staff Average
Public Spaces Average
Cleanliness Average
Location Average

Overpriced for what it was. Bathroom was not very clean . Front desk clerk at check in was a little rude

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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