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Grand Sierra Resort and Casino

2500 E 2nd St, Reno, NV, 89595

3.3AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Casino Resort Hotel

  • Location

    2500 E 2nd St 89595

  • Pool

    heated outdoor

  • Parking

    on-site and valet

  • Dining & Entertainment

    2 restaurants, also, Charlie Palmer Steak, see separate listing, full bar, nightclub, entertainment

  • Room Amenities

    refrigerators, coffeemakers, pay movies, wireless Internet, safes. Some: microwaves

  • Sports & Recreation

    sauna, hot tub, game room, health club, spa

  • Guest Services

    valet laundry, airport transportation, room service

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4.1
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.4
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This large resort caters to groups and has many activities, including an ice skating rink and bowling center. The rooms are large and bright with ample outlets and USB ports for all your devices. 1989 units, some two bedrooms. 27 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (4)

3.3Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/1/2023
Room Excellent
Staff Good
Public Spaces Good
Cleanliness Excellent
Location Good
Reviewed by Trusted Customer on 9/5/2023
Room Poor
Staff Poor
Public Spaces Average
Cleanliness Poor
Location Average

We booked a suite through AAA website. At hotel check in, they told us we booked a regular room with a king size bed. I pulled up my reservation and showed them that it said we booked a suite and they just kept saying “I don’t know why it says that.” Ended up having to pay an extra $100 per night for a suite. When we got to our room, it was filthy. Hair all over the bathroom floor and shower, and trash in the sitting area and bedroom. A plastic knife and m and m candies to be specific. Avoid this place. The Peppermill was much nicer.

Reviewed by Trusted Customer on 6/27/2023
Room Average
Staff Poor
Public Spaces Average
Cleanliness Average
Location Average

Hotel Elevators were a nightmare.

Reviewed by Noah Kaigler on 11/9/2022
Room Excellent
Staff Average
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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