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Hotel

Fairfield Inn & Suites by Marriott Syracuse Carrier Circle

6593 Weighlock Dr, East Syracuse, NY, 13057

3.0AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$121

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    6593 Weighlock Dr 13057

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.1
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The open-concept lobby offers a comfortable spot to gather or get a bit of work done. Guest rooms are well-designed with comfy bedding, a large desk and large TV with streaming and more. Smoke free premises. 108 units. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 8/21/2023
Room Bad
Staff Bad
Public Spaces Poor
Cleanliness Bad
Location Average

Sheets were dirty. Asked for clean sheets, got more dirty sheets and no change of pillowcases. Called the next day (Aug. 13) to request a partial refund for the unsanitary conditions. Received a return call/message from the hotel manager at 12:39AM. I called corporate the next morning to complain about the cowardly response in the middle of the night and received a refund within 12 hours. I was then charged the full amount again later that same day (Aug. 14). I am told another refund was issued on Aug. 17, 2023 but I have to wait until Aug. 31, 2023 for it to come through. They do nothing but lie and corporate backs them up. But I suppose it makes sense that a hotel that is unsanitary would also handle business so despicably. I have reported the hotel to the Dept. of Health.

1
AAA Response
8/23/2023

Hello, as a member service organization your feedback is valuable. We are sorry to hear that your stay did not meet your expectations. Thank you for your review, it will help others make informed decisions when booking.

Reviewed by Trusted Customer on 6/23/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Good
Reviewed by Jamie Butler on 8/29/2022

The room wasn’t well stocked. No decaf coffee, only one sachet of coffee for two people, few toiletries and no body lotion. Bathroom a bit rundown. Common areas such as the lobby were nicely decorated and breakfast was bountiful.

1
AAA Response
8/29/2022

Hello, As a member organization, your feedback is valuable to us and we will share the concern regarding room amenities with the hotel. We appreciate you taking the time to provide your review. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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