Crowne Plaza Phoenix Chandler Golf Resort
1 N San Marcos Pl, Chandler, AZ, 85225
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Amenities
Type
Historic Resort Hotel
Location
1 N San Marcos Pl 85225
Pool
heated outdoor
Dining & Entertainment
restaurant, full bar
Room Amenities
refrigerators, coffeemakers, wireless Internet (fee)
Sports & Recreation
hot tub, regulation golf, exercise room
Guest Services
valet laundry, rental car service, room service
Terms
pet friendly (call for restrictions/fees.)
AAA Diamond Program
Comprehensive amenities, style and comfort level.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Diamond Inspector Notes
The resort, dating from 1912, sits on 100 acres with extensively landscaped grounds, including wisteria-covered arbors. All of the guest rooms have balconies or patios. Smoke free premises. 248 units. 4 stories, exterior corridors. Accessibility (Call).
AAA Verified Reviews (3)
Room had 8-10 large carpet stains. Could not resolve with housekeeping staff. Required professional carpet cleaners. Probably needed carpet replaced. Did not offer any resolution. Asked to be moved to another room. Told only one and No one available to show. Asked to show to myself and approved. Coffee pot and shower required cleaning in reassigned unit.. AAA should checkout referrals. Lobby, cafe and pool area well appointed and maintained. Menu selections appropriate. Many events underway throughout weekend. Locked out of pool area for entire Saturday of the weekend. No communication among staff and management. Front desk staff do not follow through with return calls and what they say they will do for you. I realize this establishment is listed as historical but protocols should be in place to resolve issues promptly and to ensure a pleasant stay.
Hello, As a valued member, your feedback is important to us and we appreciate your sharing your experience with us. Kind Regards, AAA Travel
Hello, as a member service organization your feedback is valuable. Thank you for taking the time to leave your review.
Not sure why it is called a golf resort. I expected to be right on the course not across a parking l9t & street
Hello, as a member service organization your feedback is valuable. Thank you for taking the time to leave your review.
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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