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Hotel

Crowne Plaza Niagara Falls-Fallsview

5685 Falls Ave, Niagara Falls, ON, L2E 6W7

3.5AAA Reviews

HOTEL RATES STARTING FROM

$143

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Historic Hotel

  • Location

    Next to a casino. 5685 Falls Ave L2E 6W7

  • Pool

    heated indoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    Prime Steakhouse Niagara Falls, see separate listing, full bar

  • Room Amenities

    coffeemakers, wireless Internet. Some: refrigerators

  • Sports & Recreation

    sauna, exercise room

  • Guest Services

    valet laundry

  • Terms

    check-in 4 pm

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM2.7
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This grand hotel, built in 1929, offers many rooms overlooking the falls. Accommodations are cozy and well-appointed with modern amenities. This is the hotel where Marilyn Monroe stayed while making the movie "Niagara"; a floor is decorated in honor of her visit. Smoke free premises. 234 units, some two bedrooms. 12 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (4)

3.5Reviews are provided by verified customers
POWERED BY
Reviewed by Janet Lima on 9/25/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Excellent

Wonderful location with a view of the falls. Many places to visit within walking distance. We were given a free WeGo pass for the bus to take us to other places of interest. Staff were friendly and helpful. The hotel could use some updating.

1
AAA Response
9/26/2023

Hello, we are disappointed to hear your stay was unsatisfactory. As a valued member, your feedback is important to us and we will share this information with hotel management. We thank you for your review. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 7/26/2023
Room Poor
Staff Excellent
Public Spaces Good
Cleanliness Poor
Location Excellent

Although public spaces were stately and appealing, the two rooms we had were badly in need of updating and a thorough cleaning. The bathroom was nearly as tiny as one we had on a cruise ship with little space for personal items. Very outdated hotel.

Reviewed by Trusted Customer on 5/22/2023
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Beautiful hotel, great location. Not the quietest room. But view of the falls was wonderful!

Reviewed by Trusted Customer on 8/17/2022
Room Poor
Staff Average
Public Spaces Good

Room was tiny, but that’s ok. But pool was other side so chlorine smell was very bad inside.

1
AAA Response
8/18/2022

Hello, As a member service organization we value your feedback. We appreciate you taking the time to share insights with us. Regards, Amanda at AAA Central Penn.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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