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Hotel

Courtyard by Marriott Decatur

1209 Courtyard Cir, Decatur, AL, 35603

2.0AAA Reviews
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Amenities

Wireless Internet AccessFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    1209 Courtyard Cir 35603

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry, boarding pass kiosk

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.2
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This modern property, with a large courtyard, sits back from the main road, making for a quiet stay. The guest rooms offer spacious floor plans and high ceilings on the first floor. Smoke free premises. 113 units. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (1)

2.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/17/2023
Room Average
Staff Poor
Public Spaces Average
Cleanliness Good
Location Excellent

Despite a reservation for rooms with balcony access and a call directly to the hotel front desk to ensure this 6 weeks ahead of time, the staff had no record of my request. Rooms were to be cleaned every other day, but were not cleaned at all during a 4-night stay. I had to request clean towels on the 3rd day, but no more clean facecloths were available. Finally, it was a long hike to the parking lot because of the renovations going on at the main entrance, so *having no luggage trolley available for transporting luggage* from the rooms made checking out painful for me. In general, staff were polite, but ultimately unhelpful.

1
AAA Response
7/17/2023

Hello. Thank you very much for taking the time to leave a review about your recent stay. We’re sorry that your experience did not match your expectations. Your feedback will help other travelers as they make informed booking decisions.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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