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Hotel

Courtyard by Marriott Bethesda Chevy Chase

5520 Wisconsin Ave, Chevy Chase, MD, 20815

3.0AAA Reviews
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Amenities

Wireless Internet AccessPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    Located in a commercial area with shopping, businesses and restaurants. 5520 Wisconsin Ave 20815. Station: Friendship Heights

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Eco Certification

    The U.S. Green Building Council's LEED rating system provides independent, third-party verification that a building meets the highest green building and performance measures

  • Parking

    on-site (fee)

  • Dining & Entertainment

    nearby, full bar

  • Room Amenities

    refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes. Some: microwaves

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry, boarding pass kiosk

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The business-class, mid-rise hotel is located a few blocks from the Metro station and high-end retail shopping. Rooms are on the small side, but offer 55-inch TVs with streaming services. Smoke free premises. 226 units. 12 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Denike Bingen on 3/9/2023
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Good
Location Excellent
1
AAA Response
3/10/2023

Thank you for your 4-star review!

Reviewed by Trusted Customer on 1/12/2023
Room Poor
Staff Average
Public Spaces Poor
Cleanliness Average
Location Average

(1) The general manager did not return my phone call. (2) The front desk staff failed to follow through on promises they made. (3) The hot water was lukewarm at best (4) Cleanliness left much to be desired.

1
AAA Response
1/12/2023

Hello, Thank you for sharing feedback regarding your stay. We are disappointed to see that you had a 2 - star stay. Please know that your feedback will help AAA evaluate our partners and also help members when they make reservations on AAA.com. I will email you separately to discuss in more detail. Best, Chuck

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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