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Hotel

Courtyard by Marriott/Manhattan-Times Square

114 W 40th St, New York, NY, 10018

4.4AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$246

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    114 W 40th St 10018. Station: 42 St-Bryant Pk

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Parking

    valet only

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry, boarding pass kiosk

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Conveniently located near Bryant Park, this compact high-rise has efficiently designed modern rooms and a lobby with just space enough to socialize. There is a well-stocked food and beverage area. Smoke free premises. 244 units. 33 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (5)

4.4Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 5/15/2024
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 12/18/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Excellent

Great location for my visit.

Reviewed by Trusted Customer on 3/20/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Excellent
Reviewed by Trusted Customer on 12/1/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

My experience was great. Hotel Staff was absolutely wonderful very friendly and helpful. This is my first time in Manhattan NY, and I got lost. Called the hotel and a lady on staff with others helped me find my way back then she provided ice for my sore knee after cheering me on my arrival.

Reviewed by PMD on 9/22/2022

Upon check in and during our staff the front desk were very helpful with tips for navigating Times Square and assisting us with obtaining a cab. However, on our day of departure that all changed. We knew one of the three elevators was out of order and gave ourselves 20 minutes to get to the lobby from the 9th floor. There was only 1 elevator running that would go to the highest floor called and stop on the way down. Maximum car capacity was 8 people and every time in stopped in the first 15 minutes it was full. Around that time a second elevator car started to run, but the results were the same. I used the phone supplied by the hotel to call the front desk for some assistance as we needed to catch a cab to the train station for our trip home. I explained the situation only to be told she would " see what she could do but there were no guarantees.". There were no stairs to the lobby, only to the outside of the hotel around the block. Thankfully a maintenance man arrived at our floor and we were able to get to the lobby. Front desk staff never acknowledged our issue, apologized or tried to help. They were also less than enthused about calling for a taxi to get us to the train station. It appeared that once you are scheduled to check out they know longer care about being helpful Room and bathroom had non working lights. It's clearly an older hotel but clean. Up until the issues we had trying to check out we considered returning on our next trip to Times Square but based on the treatment we received trying to check out they won't get our repeat business

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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