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HOTEL

Country Inn Suites Florence

1739 Mandeville Road, Florence, SC, 29501

3.4AAA Reviews

HOTEL RATES STARTING FROM

$169

Taxes and fees will be calculated at checkout

AAA Verified Reviews (26)

3.4Reviews are provided by verified customers
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Reviewed by Roberto Cruz on 7/17/2024
Room Bad
Staff Average
Public Spaces Good
Cleanliness Bad
Location Excellent

I hate leaving a negative review over a 1 night stay but keep scrolling past this hotel. The fridge needed cleaning. Towels were stained. The remote was sticky. After informing front desk of dirty and stained towels , she nonchalantly offered a new one. 1 night was plenty.

1
AAA Response
7/18/2024

Hello Roberto, As a member service organization, your feedback is valuable. We are disappointed to hear about your stay. Please know your insights will help other members as they make hotel decisions on AAA.com. Best, Chuck

Reviewed by Trusted Customer on 7/4/2024
Room Poor
Staff Excellent
Public Spaces Average
Cleanliness Poor
Location Good

Out dated. Not a clean. Free breakfast subpar. For the price, they are comparable to other locations but this hotel is not in as good of a condition as others in the area for the price. It was more like a motel. I chose this hotel for the outdoor pool and wouldn’t get in it. I would not choose this hotel.

1
AAA Response
7/4/2024

Hello, As a member service organization, your feedback is valuable. We are disappointed to hear about your stay. Please know your insights will help other members as they make hotel decisions on AAA.com. Best, Chuck

Reviewed by Trusted Customer on 3/27/2024
Room Poor
Staff Average
Public Spaces Poor
Cleanliness Bad
Location Good

Unfortunately the halls were dirty. The carpets were filthy and when we walked in to our room there was some of the gross stuff in the hall on the tile and it was really sticky. I would not go barefoot. There was no one to work the breakfast. No coffee or OJ.

1
AAA Response
3/27/2024

Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. Regards, Chuck

Reviewed by Trusted Customer on 3/20/2024

When we arrived, 30 minutes ahead of check in time, we were not explained that the elevator was not working and the rooms on the 1st floor were not ready to be checked in. We were placed on second floor which was fine but the stairwell was dirty and smelled of urine. The carpet in the room and halls needed cleaned. We only stayed one night. When in the morning we went for breakfast and it was shut down and no service or food. We were told the person responsible for preparing breakfast did not show up. and then there was no coffee in the lobby upon leaving. Will never stay again and will be contacting AAA!!

Reviewed by Trusted Customer on 3/7/2024
Room Bad
Staff Average
Public Spaces Average
Cleanliness Bad
Reviewed by Bernadette Yanni on 2/26/2024
Room Average
Staff Excellent
Public Spaces Excellent
Cleanliness Good
Location Excellent
1
AAA Response
2/29/2024

Thank you for your review.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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