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Hotel

Comfort Inn Downtown

1800 Euclid Ave, Cleveland, OH, 44115

3.2AAA Reviews
AAA Member Benefit

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessHandicap Accessible
  • Type

    Hotel

  • Location

    1800 Euclid Ave 44115. Station: North Coast (E 9th)

  • AAA Benefit

    Members save 10% or more and earn Choice Privileges points when booking AAA/CAA rates!

  • Parking

    on-site (fee)

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    limited exercise equipment

  • Guest Services

    valet and coin laundry, area transportation-Cleveland Clinic

  • Terms

    check-in 4 pm

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.7
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.4
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Within walking distance of Playhouse Square, this small hotel offers compact rooms with plush bedding. All rooms have good-size desks, comfortable soft seating and small bathrooms. Smoke free premises. 145 units. 5 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (6)

3.2Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 8/25/2024
Room Bad
Staff Poor
Public Spaces Poor
Cleanliness Bad
Location Good

Hotel is run down. Shower leaked. locked out of room. sent me to a new room. that shower had a shutoff valve on the showerhead. obvious that the shower controls needed repair but instead they cobbled together a solution. staff didn't care or apologize for issues or moving me rooms.

1
AAA Response
8/26/2024

Hello, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory, and that you had many equipment and staff issues. We appreciate you taking the time to share insights from your stay with us. Regards, David at AAA Travel

Reviewed by David Conklin on 2/8/2024
Room Poor
Staff Good
Public Spaces Average
Cleanliness Average
Location Average

Their shuttle schedule to the Cleveland Clinic does not match what they advertise on their on website. I ended up having to drive for 2 days and paying the parking fees at the hospital. They advertised its free but only runs every 2 hours, not every half hour. The towels in the room were like sandpaper. I didnt have a top sheet on my bed. Only the comforter and the fitted sheet, which had holes in it. I will never return. I'll pay the extra amount next time and stay nearer the hospital.

1
AAA Response
2/14/2024

Hello, We are sorry to hear about your experience. As a valued member, your feedback is important to us and we appreciate your sharing your experience with us. Kind Regards, AAA Travel

Reviewed by Judith Sawyer on 10/2/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Well located, good service and clean room.

1
AAA Response
10/3/2023

Hello, As a member service organization your feedback is valuable to us. We are happy to hear you had a 5-star stay. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel

Reviewed by Layanvi Withana on 8/19/2023
Room Average
Staff Average
Public Spaces Average
Cleanliness Average
Location Average

I would have given 4* if there was a bottle of water in the room

Reviewed by Keith Wallace on 5/9/2023
Room Average
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Excellent
Reviewed by Patricia Walker on 12/21/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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