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Hotel

Best Western The Inn at Rochester Airport

395 Buell Rd, Gates, NY, 14624

2.7AAA Reviews

HOTEL RATES STARTING FROM

$218

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    Opposite entrance to Greater Rochester International Airport. 395 Buell Rd 14624

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    airport transportation

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.7
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.2
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.4
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This budget-friendly property is situated near the airport and offers a Park 'N Fly program. Rooms may be smaller in size, but they are well-appointed to draw the most out of the available space. Parking is free for the length of your stay, but discounts are available for the park and fly program. Smoke free premises. 59 units. 2 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

2.7Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 9/19/2024
Room Poor
Staff Poor
Public Spaces Average
Cleanliness Average
Location Average

Supposed to be a no smoking room but I could smell the smoke residue in the room. When I turned on the AC the vent smelled like urine. No ice in the machine and nobody at the front desk when I wanted to check out. The bathroom was clean and the bed was well made and very comfortable.

1
AAA Response
9/19/2024

Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. Regards, Chuck

Reviewed by Trusted Customer on 3/2/2024
Room Bad
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Average

Pros: The hotel staff were very helpful and the shuttle service to and from the Rochester airport was very convenient. Cons: The room was very small and there was not even room to open our two mid-sized suitcases. Thus we had to move things off the desk and use this for one luggage piece at a time. Then we had no desk area. In addition, the heater thermostat (if there was one) did not work.

Reviewed by Trusted Customer on 8/13/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Excellent
Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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