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HOTEL

Best Western Queens Court Hotel

13351 39th Avenue, Flushing, NY, 11354-4432

3.0AAA Reviews

HOTEL RATES STARTING FROM

$260

Taxes and fees will be calculated at checkout

AAA Verified Reviews (4)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 5/24/2024
Room Good
Staff Bad
Public Spaces Poor
Cleanliness Good
Location Average

I have stayed in many Best Western hotels but this was completely different. The staff was really unfriendly, money minded and unwelcoming. Firstly, They were trying to force us to book another room even after having confirmed booking. Though the breakfast was complementary, did not allow us to take it 5 min early as we had a tour bus to catch.

Reviewed by Trusted Customer on 6/30/2023
Room Good
Staff Poor
Public Spaces Poor
Cleanliness Good

Room very clean. Nice sheets. Desk chair half broken. Air conditioner LOUD like jackhammers going all night. The staff was not knowledgeable. I asked for transportation to the Moynihan Train Hall and the man said he had lived there 45 years and had never heard of it. He arranged a car, but when I went down before bed to verify, the lady at the desk just shrugged and said that there was no way to know what was reserved, and ‘what man’? Had excellent dinner nearby at Mountain Szechuan. I would not stay there again. Btw as of June 2023, the downstairs area was entirely a construction site.

Reviewed by Trusted Customer on 10/15/2022
Room Good
Staff Excellent
Public Spaces Poor
Cleanliness Excellent
Location Good

Did not find an ice machine or vending machines.

1
AAA Response
10/18/2022

Hello, As a valued member, your feedback is important to us and we appreciate your taking the time to provide your review. Kind Regards, AAA Travel

Reviewed by Robert Altieri on 8/10/2022
Room Good
Staff Excellent
Public Spaces Average
Cleanliness Excellent
Location Good

Clean room comfortable beds nice water pressure in the shower as well as nice and hot accommodating staff decent breakfast

1
AAA Response
8/13/2022

Hello Robert, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights from your stay with us. Regards, Chuck at AAA Northeast

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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