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Hotel

Best Western Plus Clarks Summit Scranton

820 Northern Blvd, Clarks Summit, PA, 18411

4.0AAA Reviews

HOTEL RATES STARTING FROM

$104

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    820 Northern Blvd 18411

  • Pool

    heated indoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, video games, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    valet laundry

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.7
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Near ski areas and the interstate, this hotel is a solid, center of town choice. A ballroom and large pool are in outbuildings within a garden-like setting. Rooms are spacious and contemporary. Smoke free premises. 105 units. 5 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 9/20/2023
Room Poor
Staff Average
Public Spaces Average
Cleanliness Excellent
Location Excellent

I requested an accessible room due to my short stature & difficulty climbing onto the higher beds many hotels are now implementing, as this was the rec. from another hotel that could not accommodate me. I double-checked that I was given an accessible room. "Oh, yes, it has a roll-in shower" (I am not in a wheel chair.) I mentioned that I needed the room for a lower bed, not the shower. There was no comment. Upon check-out after putting up with the hip-high bed with much difficulty, I asked what they do for people in wheel chairs to be able to transfer into such high beds. "Oh, we take the mattress off and put it on the floor or we provide a step stool for ambulatory people. Duh! You think they could have offered to provide such service for me when I clarified my accessibility needs at check-in? If I had been in a wheelchair, the bathrooms sink & counter were not constructed to allow full wheelchair access underneath. So if you are only going to the hotel to take a shower, it is accessible but dangerous. The designers forgot that even able-body people need a place to set their soap and other bathing items on while showering. Not a single shelf or other flat surface available, unless you are not in a wheelchair and can reach the 1-1/2" square top of the shower rod support overhead to hold a single complimentary hotel-size bottle of shower gel or shampoo. You could set them on the floor if you have really good balance to stoop and retrieve them while your eyes are closed to keep out the soap. But there is the risk of slipping on a bar of soap on the floor. I guess guests are expected to know that they should pack soap-on-a-rope. But the room was otherwise, clean, pleasant and bright.

1
AAA Response
9/27/2023

Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. Your thorough review is helpful to others as they make hotel decisions on AAA.com. We will share this information with the property. Regards, Chuck

Reviewed by Trusted Customer on 2/22/2023
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Good
Location Excellent

Great location in between Elk & Montage mountains! LOVED the breakfast & coffee/hot cocoa machines & heated pool! Unfortunately, the refrigerator was not plugged in and we had to move it across the room to get to an outlet! The night stand was too far from the bed.

Reviewed by Trusted Customer on 8/8/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

The hotel was clean and comfortable. Good staff. Great breakfast. Good location.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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