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Hotel

Best Western Plus Airport Inn & Suites

5433 W Wiley Post Way, Salt Lake City, UT, 84116

4.5AAA Reviews

HOTEL RATES STARTING FROM

$103

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    5433 W Wiley Post Way 84116

  • Pool

    heated indoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    coin laundry, airport transportation

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.7
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.6
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This hotel has an attractive lobby with inviting seating arrangements. The breakfast area offers very comfortable chairs. Guest rooms have a large desk, enhanced bedding and drapery. Smoke free premises. 81 units. 3 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (6)

4.5Reviews are provided by verified customers
POWERED BY
Reviewed by Gayle Moe on 5/14/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 12/21/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Very clean rooms, friendly staff, the indoor pool was a plus a very enjoyable stay

Reviewed by Trusted Customer on 11/7/2023
Room Good
Staff Good
Public Spaces Average
Cleanliness Good
Location Good
1
AAA Response
11/8/2023

Thank you for your review.

Reviewed by Marianne Rethwisch on 10/19/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 10/2/2022
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent

Needed a room for one night before traveling on. This was in a good location near airport where two people from different places could meet up. Front desk woman was friendly and accommodating.

Reviewed by Trusted Customer on 8/4/2022
Room Excellent
Staff Poor
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

I would have given this hotel 5 stars for the cleanliness and quiet. However, the 3 ladies that were at the front desk when we checked in we’re very rude. We got there early and they told us we had to wait until 3:00. No problem, we took our bags and went to get something to eat. We got back to the hotel at 2:30 and sat in the lobby waiting until 3:00. The entire time we were waiting, they didn’t even speak to us or do any work. They chatted the entire time and used multiple curse words. Each one of them said the f word at least 4 or 5 times. I was stunned at how unprofessional they were. At 3:00, I walked up to check in and the one who told me I had to wait until 3:00 in the first place, said “oh - I thought you all were already checked in.” Then just smirked. The room was great and we had a pleasant experience after that. The shuttle driver to the airport the next morning was extremely friendly and got us to the airport in pl any of time.

1
AAA Response
8/4/2022

Hello, As a member service organization, your feedback is important to us and we appreciate you taking the time to share your comments. We are glad to hear you had a pleasant stay for the most part, but disappointed to hear of the unprofessionalism of the front desk staff. We will forward that information to the hotel. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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