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Hotel

Best Western Lexington Inn

2221 Elkhorn Rd, Lexington, KY, 40505

2.0AAA Reviews

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    2221 Elkhorn Rd 40505

  • Pool

    heated indoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This contemporary property includes a thoughtfully designed layout with a refreshing saltwater pool. Guest rooms have stylish decor, plush mattresses and bright baths. Smoke free premises. 60 units. 3 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (1)

2.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 8/4/2022
Room Poor
Staff Good
Public Spaces Average
Cleanliness Poor
Location Average

Mold all over the dirty AC unit. Mold on the crib mattress. Tile missing from the wall leaving plaster on the ground. Multiple stains on the carpet. Carpet wasn't swept...I found an acrylic nail on the floor along with food crumbs. A was cloth provided by housekeeping had either dried make up or blood on it. I have no idea why AAA rated this hotel so highly.

1
AAA Response
8/4/2022

Hello, thank you for taking the time to share feedback about your recent stay at Best Western Lexington Inn. AAA knows how important cleanliness is when choosing a hotel and are disappointed to hear of your negative experience. We share all reviews with our preferred hotel partners and we appreciate you taking the time to share insights from your stay with us. Ashley – Auto Club Group

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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