Best Western Grand Hotel Francais
12 Rue Du Temple, Bordeaux, FR33000
HOTEL RATES STARTING FROM
$248
Taxes and fees will be calculated at checkout
AAA Verified Reviews (1)
It’s a nice hotel, but it’s hard to get to. They should let you know how hard it is to drive to, and from the hotel entrance. They close the area after 11am, some how I got in to drop off my bags. I had to block traffic to do it. Then, the streets were locked , so I couldn’t get out. The first receptionist told me the parking was included, that the hotel pass was good to come and go for three days. It worked the first day, then I didn’t move the car the next two days. At checkout, I was told there was a fifty dollar charge for parking! Then when I went to get my car, their ticket didn’t work. I let them know this, and the receptionist said it wasn’t her problem, and would be able to remove their charge from the bill! They said the room had been soundproofed, but you could hear people on the street talking, and loud construction across the street from 6am to 9 pm. They also tried to charge me for breakfast we never had. I booked this stay three months ahead of time, two days later I tried to cancel, neither AAA, or the hotel would allow it.
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
Travel Like an Expert with AAA and Trip Canvas
Get Ideas from the Pros
As one of the largest travel agencies in North America, we have a wealth of recommendations to share! Browse our articles and videos for inspiration, or dive right in with preplanned AAA Road Trips, cruises and vacation tours.
Build and Research Your Options
Save and organize every aspect of your trip including cruises, hotels, activities, transportation and more. Book hotels confidently using our AAA Diamond Designations and verified reviews.
Book Everything in One Place
From cruises to day tours, buy all parts of your vacation in one transaction, or work with our nationwide network of AAA Travel Agents to secure the trip of your dreams!