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HOTEL

Best Western Elko Inn

1930 Idaho Street, Elko, NV, 89801-2629

3.3AAA Reviews

HOTEL RATES STARTING FROM

$116

Taxes and fees will be calculated at checkout

AAA Verified Reviews (4)

3.3Reviews are provided by verified customers
POWERED BY
Reviewed by Stephen Moore on 11/6/2023
Room Excellent
Staff Excellent
Public Spaces Average
Cleanliness Good
Reviewed by Carolyn James on 7/10/2023
Room Average
Staff Bad
Public Spaces Poor
Cleanliness Average
Location Average

One of the rooms the lock was broken and all you had to do was push it open, the ice machine was non functional, the shower in one of the rooms was difficult to operate. The wait time for the room being ready was also longer than it should have been as it was promised by 3 and wasn’t ready until 7:30.

Reviewed by Richard Bath on 6/8/2023
Room Good
Staff Good
Cleanliness Good
Location Good

It was a pleasant stay - clean room - nice breakfast - easy check in and out.

1
AAA Response
6/9/2023

Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights with us. Regards, David at AAA Travel

Reviewed by Trusted Customer on 8/11/2022
Room Poor
Staff Average
Public Spaces Average
Cleanliness Average
Location Good

Pool was unavailable. Room was being cleaned when we arrived at 8 pm or later. Toilet paper was empty. Hair in shower. Maid came and scooped it out with her hand and said oh it’s probably mine! And went in her way!! No one at front desk when I left. Phone ringing off hook. I left my room key on desk and left

1
AAA Response
8/18/2022

Hello, We are disappointed to hear that your stay was unsatisfactory. As a member service organization, your feedback is valuable to us and we will share this information with the hotel. We appreciate you taking the time to provide your review. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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