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Hotel

Ameristar Casino Resort Spa Black Hawk, Colorado

111 Richman St, Black Hawk, CO, 80422

3.7AAA Reviews

HOTEL RATES STARTING FROM

$93

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolFitness CenterBusiness Center
  • Type

    Casino Resort Hotel

  • Location

    111 Richman St 80422. (PO Box 45)

  • Pool

    heated indoor

  • Parking

    on-site and valet

  • Dining & Entertainment

    2 restaurants, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet, safes

  • Sports & Recreation

    sauna, hot tub, steamroom, exercise room, spa

  • Terms

    check-in 4 pm

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM3.8
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH4
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Touring the public areas of this hotel is akin to visiting an art gallery with unique sculptures, paintings and prints of various styles. Guests congregate in the spacious, well-appointed pool area that connects to an outdoor balcony overlooking the mountains. The balcony includes a fire pit, hot tub and attractive landscaping. For the ultimate relaxation experience, head to the full-service spa featuring dry saunas, steam rooms, hot tubs and a quiet co-ed lounging room. Spacious rooms feature luxurious bedding and separate tubs and showers in the bathrooms. Smoke free premises. 536 units. 34 stories, interior corridors.

AAA Verified Reviews (6)

3.7Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/6/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
7/6/2023

Thank you for your 5-star review!

Reviewed by Trusted Customer on 6/29/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Good

Room and hotel were nice and staff were friendly, just wish they would still have the buffett.

Reviewed by Trusted Customer on 5/18/2023
Room Excellent
Staff Bad
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Although the Hotel Room they gave us was beautiful, their Customer Service was absoloutely horrible. Don't ever get waited on by Desiree at the Check Out / Check In Counter, she needs serious training with her listening skills and the way she deals with the public. One simple request from Desiree turned into a major disaster.

1
AAA Response
5/22/2023

Hello. Thank you very much for taking the time to leave a review about your recent stay. We’re sorry that your experience did not match your expectations. Your feedback will help other travelers as they make informed booking decisions.

Reviewed by Trusted Customer on 5/17/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good

The room was beautiful and all staff were very kind and accommodating. I highly recommend the Spa as my daughter and I had a very enjoyable experience there. I would book again.

1
AAA Response
5/18/2023

Hello, we’re happy to hear that you had a pleasant experience. Thank you for taking the time to leave a review.

Reviewed by Trusted Customer on 3/1/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Good

Overall we had a great stay. A small hiccup at check-in because Ameristar recently changed their computers over and our AAA reservation did not show up. The front desk was able to resolve the issue. The staff were helpful and friendly, room was clean, Outdoor hot tubs were great. We did go on a Saturday and it was busy but not bad. I was sad to see there is no longer a buffet and the food is not that good if you don't want to spend an arm and a leg.

1
AAA Response
3/2/2023

Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights with us.

Reviewed by Trusted Customer on 10/15/2022
Room Average
Staff Good
Public Spaces Excellent
Cleanliness Poor
Location Excellent

Rooms are not clean, its not worth the money. Holiday Inn Express hotels are much better than this for the same price

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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