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Hotel

Moose Hotel & Suites

345 Banff Ave, Banff, AB, T1L 1H8

4.0AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterBusiness Center
  • Type

    Contemporary Hotel

  • Location

    345 Banff Ave T1L 1H8

  • Pool

    heated outdoor, heated indoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes. Some: microwaves

  • Sports & Recreation

    sauna, hot tub, bicycles, exercise room, spa

  • Guest Services

    valet and coin laundry, room service, area transportation-public transit pass

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.7
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.2
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The spacious lobby of this mountain hotel has a modern design with beautiful wood and stone accents. Stylish rooms feature hand-painted wood moose art, solid hickory furniture and large showers. One unique aspect of the property is the historical 1920s house in the center courtyard. It was moved during the building of the hotel and lifted in by crane after completion. Inside, the two-story unit is decorated in keeping with the period but with modern comforts. If you are looking for a unique lodging experience, then this would be it. Smoke free premises. 175 units, some two bedrooms and houses. 4 stories, exterior corridors.

AAA Verified Reviews (4)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Sheila Tracy on 10/28/2023
Room Average
Staff Good
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

While I enjoyed our visit. Our room was very small and the heating system was very inadequate. No heat in the bathroom so stepping out of the shower was COLD. I understand during our visit the outside temperatures were somewhat chilly but didn’t justify no heat in a bathroom.

1
AAA Response
11/17/2023

We appreciate you taking the time to review this hotel and share your feedback, Sheila.

Reviewed by Trusted Customer on 7/31/2023
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

There was an unexpected amenity charge each day.

Reviewed by Shane Mcpeak on 7/31/2023
Room Excellent
Staff Good
Public Spaces Excellent
Cleanliness Good
Location Good

Moose hotel was beautiful, and rooms were really nice. It was quite costly however and coffee service should be earlier for those wishing to go to the lakes and beat the traffic.

1
AAA Response
8/2/2023

Hello, as a member service organization your feedback is valuable. Thank you for your review.

Reviewed by Trusted Customer on 10/25/2022
Room Average
Staff Good
Public Spaces Average
Cleanliness Average
Location Excellent
Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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