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HOTEL

3.0AAA Reviews

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AAA Verified Reviews (4)

3.0Reviews are provided by verified customers
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Reviewed by Trusted Customer on 7/3/2023
Room Average
Staff Average
Public Spaces Average
Cleanliness Average
Location Average

Ok for one night only. Breakfast (included) passable. Could have had better soundproofing (noisy in hallway).

1
AAA Response
7/11/2023

We appreciate you taking the time to share your feedback on your stay at the Microtel Inn & Suites by Wyndham Klamath Falls.

Reviewed by Trusted Customer on 2/1/2023
Room Poor
Staff Average
Public Spaces Average
Cleanliness Poor
Location Average

Front desk staff was very friendly! Unfortunately my room had not been cleaned though. The floor had not been vacuumed nor wiped down in the bathroom. I had spoke with front desk and they offered to give me another room but I asked to watch the current room I was in be cleaned instead. So I knew I was getting something that had been cleaned. The hotel stairs and hallways had not been vacuumed and if they had it wasn't done well. One evening we came back and in the hallway was some cleaning supplies left from housekeeping. As I said front desk staff was great as for the cleanliness not so much.

1
AAA Response
2/1/2023

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us. Regards, David at AAA Travel

Reviewed by Francis Clarke on 1/2/2023
Room Good
Staff Excellent
Public Spaces Average
Cleanliness Excellent
Location Good

An average motel with average + amenities. The employees were very kind and helpful. I got the last room on the first floor, right next to the main exit door. The elevator was broken. The guest room doors and the exit door are adjusted to CLOSE VERY SECURELY, and are extremely loud. Guests began leaving at 4 AM. I stopped trying to sleep at 6 AM and left.

1
AAA Response
1/11/2023

We appreciate you taking the time to share your experience at the Microtel Inn & Suites by Wyndham Klamath Falls, Francis.

Reviewed by Maureen Hinkle on 8/11/2022

It was pretty nice. The pool area was a little less clean than the rest of the hotel, and left a little to be desired, but the rest of the facility was clean and nice.

1
AAA Response
8/11/2022

Hello Maureen, feedback like yours is valued by other travelers. We appreciate you taking the time to share insights with us. Jennifer – Auto Club Group

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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