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HOTEL

2.0AAA Reviews

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$125

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AAA Verified Reviews (3)

2.0Reviews are provided by verified customers
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Reviewed by Walter Hamilton on 1/23/2024
Room Poor
Staff Good
Public Spaces Average
Cleanliness Poor
Location Good

Bugs in the room, maybe from outside? The location was convenient for our trip, but I would look elsewhere next time. Also the A/C unit was a little noisy, I am happy that it was working though.

Reviewed by Trusted Customer on 3/8/2023
Room Poor
Staff Good
Public Spaces Bad
Cleanliness Average
Location Poor

The ONLY reason I'm rating this hotel with 2 stars is because of the staff--I feel sorry for them, having to deal with all the complaints. They were very apologetic, and understood our complaints, and did not argue a bit. The condition of the bathroom was absolutely uninhabitable. I got locked in the bathroom because there was no door handle on the inside.. My friend tried to call downstairs, the phone had no dial tone. The rest of the interior of the hotel was doable. The grounds were ugly. I'm sorry, I just can't believe you can charge the nightly amount and get away with it--NOTHING like the photos. We stayed that first night because we got in very late. We checked out the next day and went to a Best Western.

1
AAA Response
3/8/2023

Hello, As a member service organization your feedback is very valuable to us. We are disappointed to hear that your stay was unsatisfactory. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 3/4/2023
Room Poor
Staff Average
Cleanliness Poor
Location Average
1
AAA Response
3/6/2023

Hello, Thank you for providing feedback regarding your stay. Best, Chuck

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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